At Parchment Trust we put people at the centre of everything we do. To help us achieve this, we welcome feedback from all members of the community. Whether it's something we did well, something we could have done better, or general feedback, ideas or suggestions, we welcome your input.
We use your feedback to help improve and develop our services, which in turn improves the lives of the people we support.
To leave feedback, You can get in touch with us via phone, in person, or by email using the contact details above.
If you would like to lodge a complaint with Parchment Trust, we have a formal complaints procedure, which you can download by clicking HERE. This sets out how to lodge a complaint, as well as what actions you can expect from us to investigate and resolve the issue.